{"id":10416,"date":"2024-02-27T14:50:55","date_gmt":"2024-02-27T12:50:55","guid":{"rendered":"https:\/\/www.ace.ee\/?p=10416"},"modified":"2025-04-04T11:13:54","modified_gmt":"2025-04-04T08:13:54","slug":"ace-logistics-estonia-klientide-rahulolu-on-labi-aegade-korgeim","status":"publish","type":"post","link":"https:\/\/www.acelogistics.eu\/ee\/et\/ace-logistics-estonia-klientide-rahulolu-on-labi-aegade-korgeim\/","title":{"rendered":"Ace Logistics Estonia klientide rahulolu on l\u00e4bi aegade k\u00f5rgeim"},"content":{"rendered":"

Suur t\u00e4nu k\u00f5igile, kes v\u00f5tsid aega vastata ACE Logistics Estonia kliendi rahuloluk\u00fcsitlusele. Kokku laekus 185 vastust ning kui juba eelmisel aastal saime heade tulemuste osas \u00f6elda, et klientide rahulolu on l\u00e4bi aegade k\u00f5rgeim, siis seekord on hinnangud koost\u00f6\u00f6le ACE`ga veelgi t\u00f5usnud.<\/p>\n

Tagasisidet palusime anda 10-palli skaalal k\u00fcsimustele, mis kajastavad erinevaid teenuse aspekte ning \u00fcldist rahulolu ACE Logisticsiga. Enamus k\u00fcsimuste puhul on hinnangud v\u00f5rreldes eelmise aastaga veelgi t\u00f5usnud.<\/p>\n

\u00dcldine rahuloluindeks 10-palli skaalal on 9,25<\/strong> ning soovitusindeks\u00a0oli aegade k\u00f5rgeim \u2013 85%<\/strong>. ACE\u2019i mainet Eesti transporditurul on kliendid v\u00e4ga k\u00f5rgelt hinnanud (9,47). Enamus vastanuist soovitaks ACE\u2019i koost\u00f6\u00f6partneriks oma tuttavatele ja s\u00f5pradele (9,45) ning t\u00f5en\u00e4oliselt kasutavad ACE\u2019i teenust ka edaspidi (9,55). Palju kiitust ning t\u00e4nus\u00f5nu saadeti ka meie kiiretele ja abivalmitele kulleritele (9,44).<\/p>\n

Hea oli ka n\u00e4ha, et j\u00e4tkuvalt on meie kliendid rahul e-keskkonnaga, samas arenguruumi selles osas veel on.. \u00a0Suur t\u00e4nu k\u00f5igile heade ettepanekute ning kommentaaride eest. Saime palju infot ja tagasisidet, mida peaksime e-ace\u00b4i arendamisel edaspidi silmas pidama, et keskkond kasutajatele veelgi mugavamaks muuta.<\/p>\n

Iga teie parendusettepanek on v\u00e4ga teretulnud! K\u00f5igiga, kes soovisid rohkem infot meie teenuste kohta ning m\u00e4rkisid oma kontaktid, v\u00f5tavad meie kliendihaldurid l\u00e4hiajal kindlasti \u00fchendust.<\/p>\n

Kuna oleme sel aastal fookusesse v\u00f5tnud keskkonnas\u00e4\u00e4stlike transpordilahenduste v\u00e4ljat\u00f6\u00f6tamise, siis palusime klientidel vastata ka paarile selleteemalisele k\u00fcsimusele. K\u00fcsitlusest selgus, et keskkonnas\u00e4\u00e4stlikus ei ole paraku ACE Logisticsi klientide seas hetkel k\u00f5ige olulisemaks teguriks transpordi partneri valikul ja enamus kliente pole valmis keskkonnas\u00f5bralikemate transpordilahenduste eest lisatasu maksma. Siiski leidub kliente, kelle jaoks on see oluline ning ollakse valmis ka k\u00f5rgemat hinda maksma. Kliendid pidasid k\u00f5ige olulisemaks hinda, tarneaega ja teenuse kvaliteeti. Samuti on oluline paindlikkus ja klienditeenindus. Oma teenusega klientide poolt v\u00e4lja toodud olulisematele kriteeriumite j\u00e4rgimine on oluline ka ACE Logisticsi jaoks. Lisaks tunneme vastutust looduskkeskkonna ees ning t\u00f6\u00f6tame selle nimel, et t\u00f5sta oma t\u00f6\u00f6tajate ning kullerite teadlikkust keskkonnas\u00e4\u00e4stlikkuse alal.<\/p>\n

K\u00fcsitluses soovi avaldanud vastajate vahel loosisime v\u00e4lja 3 p\u00e4\u00e4set 4. aprillil toimuvale Logistikaseminarile. V\u00f5itjatega v\u00f5tame personaalselt \u00fchendust!<\/p>\n

T\u00e4name k\u00f5iki vastajaid paljude positiivsete kommentaaride eest! Teie rahulolu on meile \u00e4\u00e4rmiselt oluline ning motiveerib meid ka edaspidi pingutama.<\/p>\n

Meeldivat koost\u00f6\u00f6 j\u00e4tku ning j\u00e4rgmiste vedamisteni<\/p>\n

 <\/p>\n

ACE Logistics<\/p>\n","protected":false},"excerpt":{"rendered":"

Suur t\u00e4nu k\u00f5igile, kes v\u00f5tsid aega vastata ACE Logistics Estonia kliendi rahuloluk\u00fcsitlusele. Kokku laekus 185 vastust ning kui juba eelmisel aastal saime heade tulemuste osas \u00f6elda, et klientide rahulolu on l\u00e4bi aegade k\u00f5rgeim, siis seekord on hinnangud koost\u00f6\u00f6le ACE`ga veelgi t\u00f5usnud. Tagasisidet palusime anda 10-palli skaalal k\u00fcsimustele, mis kajastavad erinevaid teenuse aspekte ning \u00fcldist rahulolu […]<\/p>\n","protected":false},"author":1,"featured_media":10417,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[253],"tags":[],"class_list":["post-10416","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uudised"],"yoast_head":"\nAce Logistics Estonia klientide rahulolu on l\u00e4bi aegade k\u00f5rgeim - ACE Logistics Estonia<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.acelogistics.eu\/ee\/et\/ace-logistics-estonia-klientide-rahulolu-on-labi-aegade-korgeim\/\" \/>\n<meta property=\"og:locale\" content=\"et_EE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ace Logistics Estonia klientide rahulolu on l\u00e4bi aegade k\u00f5rgeim - ACE Logistics Estonia\" \/>\n<meta property=\"og:description\" content=\"Suur t\u00e4nu k\u00f5igile, kes v\u00f5tsid aega vastata ACE Logistics Estonia kliendi rahuloluk\u00fcsitlusele. Kokku laekus 185 vastust ning kui juba eelmisel aastal saime heade tulemuste osas \u00f6elda, et klientide rahulolu on l\u00e4bi aegade k\u00f5rgeim, siis seekord on hinnangud koost\u00f6\u00f6le ACE`ga veelgi t\u00f5usnud. 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