{"id":12480,"date":"2015-02-18T11:44:20","date_gmt":"2015-02-18T09:44:20","guid":{"rendered":"https:\/\/stiina.ability.ee\/ee\/uudised\/klientide-rahulolu-ace-logisticsiga-on-jatkuvalt-ulikorge\/"},"modified":"2015-02-18T11:44:20","modified_gmt":"2015-02-18T09:44:20","slug":"klientide-rahulolu-ace-logisticsiga-on-jatkuvalt-ulikorge","status":"publish","type":"post","link":"https:\/\/www.acelogistics.eu\/ee\/et\/klientide-rahulolu-ace-logisticsiga-on-jatkuvalt-ulikorge\/","title":{"rendered":"Klientide rahulolu ACE Logisticsiga on j\u00e4tkuvalt \u00fclik\u00f5rge"},"content":{"rendered":"<div style=\"text-align: justify\">\n<!--more--><\/p>\n<div style=\"text-align: justify\">\nSarnaselt eelnevatele aastatele viisime ka k\u00e4esoleva aasta alguses ACE p\u00fcsiklientide hulgas l\u00e4bi rahulolu uuringu. Vastuseid kogunes 130, mis on samas suurusj\u00e4rgus varasemate aastatega. Tagasisidet palusime anda 10-palli skaalal k\u00fcsimustele, mis kajastasid erinevaid teenuse aspekte ning \u00fcldist rahulolu ACE Logisticsiga. Taaskord on heameel t\u00f5deda, et praktselt k\u00f5igi teemade osas on hinnangud <strong>v\u00f5rreldes eelnevate aastatega veelgi t\u00f5usnud<\/strong>.\n<\/div>\n<div style=\"text-align: justify\">\n<\/div>\n<div style=\"text-align: justify\">\n\u00a0\n<\/div>\n<div style=\"text-align: justify\">\nEriti k\u00f5rgelt on hinnatud vajaliku inimesega kontakti saamise kiirust (9,44) ning hinnap\u00e4ringutele vastamise kiirust (9,33). V\u00f5rreldes varasemag aastaga on rahulolu tugevalt kasvanud ka sobivate logistiliste lahenduste leidmisel, info liikumisel ja probleemide lahendamisel. <strong>ACE Logistics soovitusindeks oli 72%<\/strong> mis v\u00f5rdlusindeksina on v\u00e4ga k\u00f5rge tulemus.\n<\/div>\n<div style=\"text-align: justify\">\n<\/div>\n<div style=\"text-align: justify\">\n\u00a0\n<\/div>\n<div style=\"text-align: justify\">\nACE eelmise aasta suuremaks arendusprojektiks Soome liikluse k\u00f5rval v\u00f5ib pidada saadetise <strong>veebip\u00f5hise tellimis- ning j\u00e4lgimiss\u00fcsteemi\u00a0<a href=\"\/lugu\/e-ace-kogub-populaarsust?newsletter=257\">e-ace loomist<\/a><\/strong>. T\u00e4name k\u00f5iki kliente, kes automaatset tellimiss\u00fcsteemi juba aktiivselt kasutavad. ACE m\u00fc\u00fcgikonsultandid v\u00f5tavad l\u00e4hiajal \u00fchendust ka k\u00f5igi vastajatega, kes soovisid saada rohkem infot e-ace tellimiskeskkonna kohta. Palju positiivset tagasisidet anti <strong>ACE korraldatud kliendiseminaride kohta<\/strong>. Nendega j\u00e4tkame kindlasti ka sel aastal ja oleme t\u00e4nulikud teiepoolsete ettepanekutega teemade osas.\n<\/div>\n<div style=\"text-align: justify\">\n<\/div>\n<div style=\"text-align: justify\">\n\u00a0\n<\/div>\n<div style=\"text-align: justify\">\nVastajate vahel, kes m\u00e4rkisid k\u00fcsitluses oma nime, loosisime v\u00e4lja kaks vabap\u00e4\u00e4set 25. m\u00e4rtsil toimuvale\u00a0<a href=\"\/lugu\/ace-logistics-logistikaseminar-2015-peasponsor\">Logistikaseminarile \u201eMuutuste aeg&#8221;<\/a>. P\u00e4\u00e4smete omanikeks said <strong>Anton Timofejev Melker Baltik O\u00dc-st<\/strong> ja <strong>J\u00fcri Niitep\u00f5ld ettev\u00f5ttest Bristol Trust O\u00dc<\/strong>. Palju \u00f5nne! Teiega v\u00f5etakse isiklikult \u00fchendust.\n<\/div>\n<div style=\"text-align: justify\">\n<\/div>\n<div style=\"text-align: justify\">\n\u00a0\n<\/div>\n<div style=\"text-align: justify\">\nKes seekord Logistikaseminari p\u00e4\u00e4set ei v\u00f5itnud, siis soovitame\u00a0<a href=\"\/lugu\/e-ace-kogub-populaarsust?newsletter=257\">e-ace keskkonda<\/a>\u00a0aktiivselt kasutada, sest k\u00f5igi vahel, kes tellivad veebruarikuus v\u00e4hemalt 5 vedu l\u00e4bi e-ace, <strong>loositakse v\u00e4lja veel 5 tasuta p\u00e4\u00e4set 25. M\u00e4rtsil toimuvale Logistikaseminarile.<\/strong> Mida rohkem tellimusi, seda suurem v\u00f5imalus v\u00f5ita. K\u00f5iki uusi e-ace kliente ootab 5 tellimuse korral ka pisike \u00fcllatuskingitus. Rohkem infot\u00a0<a href=\"\/lugu\/telli-vedusid-labi-e-ace-ja-voida-paase-logistikaseminarile?newsletter=262\">siit<\/a>!\n<\/div>\n<div style=\"text-align: justify\">\n<\/div>\n<div style=\"text-align: justify\">\n\u00a0\n<\/div>\n<div style=\"text-align: justify\">\nT\u00e4name k\u00f5iki vastajaid hulgaliste positiivsete kommentaaride eest! Teiepoolne rahulolu on meile \u00e4\u00e4rmiselt oluline ning kindlasti motiveerib see meid ka edaspidi pingutama.\n<\/div>\n<div style=\"text-align: justify\">\n<\/div>\n<div style=\"text-align: justify\">\n\u00a0\n<\/div>\n<div style=\"text-align: justify\">\nSuur t\u00e4nu k\u00f5igile klientidele ja koost\u00f6\u00f6partneritele, kes leidsid aega vastata ACE Logistics Estonia tagasiside k\u00fcsimustikule.\n<\/div>\n<div style=\"text-align: justify\">\n<\/div>\n<div style=\"text-align: justify\">\n\u00a0\n<\/div>\n<div style=\"text-align: justify\">\nEdukat ning meeldivat koost\u00f6\u00f6 j\u00e4tku soovides,\n<\/div>\n<div style=\"text-align: justify\">\n<\/div>\n<div style=\"text-align: justify\">\n\u00a0\n<\/div>\n<div style=\"text-align: justify\">\nInge Parring\n<\/div>\n<p>\nKvaliteedi- ja personalijuht<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[253],"tags":[],"class_list":["post-12480","post","type-post","status-publish","format-standard","hentry","category-uudised"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - 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