{"id":13343,"date":"2019-02-26T10:56:02","date_gmt":"2019-02-26T08:56:02","guid":{"rendered":"https:\/\/stiina.ability.ee\/ee\/uudised\/klientide-rahulolu-ace-logisticsiga-on-jatkuvalt-korge-2-4\/"},"modified":"2023-02-12T15:09:52","modified_gmt":"2023-02-12T13:09:52","slug":"klientide-rahulolu-ace-logisticsiga-on-jatkuvalt-korge-2-4","status":"publish","type":"post","link":"https:\/\/www.acelogistics.eu\/ee\/et\/klientide-rahulolu-ace-logisticsiga-on-jatkuvalt-korge-2-4\/","title":{"rendered":"Klientide rahulolu ACE Logisticsiga on j\u00e4tkuvalt k\u00f5rge"},"content":{"rendered":"

Sarnaselt eelnevatele aastatele viisime käesoleva aasta alguses ACE’i püsiklientide hulgas läbi rahulolu- uuringu. Tagasisidet palusime anda 10-palli skaalal küsimustele, mis kajastavad erinevaid teenuse aspekte ning üldist rahulolu ACE Logisticsiga. Küsitlusele laekus kokku rekordiline arv vastuseid – 146 ja samuti olid enamus hinnagud rekordiliselt kõrged. On märkimisväärne, et kõigi küsimuste puhul on hinnangud eelmise aastaga võrreldes tõusnud. Võtame seda kui komplimenti meie heale tööle.<\/p>\n

Üldine rahuloluindeks 10-palli skaalal on 8,98, soovitusindeks 70%. Kõrgemad hinnangud on saanud vajaliku inimesega kontakti saamise kiirus (9,08) ja hinnapäringutele vastuse saamise kiirus (9,08). Oleme eelmistel aastatel palju panustanud e-tellimuskeskkonna arendamisele ning  heameel on näha, et hinnang tellimuste esitamisele mugavuse ja lihtsuse osas on võrreldes eelmise aastaga veelgi tõusnud ( 9,09).<\/p>\n

ACE’i mainet Eesti transporditurul on kliendid väärikalt hinnanud (9,27). Enamus vastanuist soovitaks ACE’i koostööpartneriks ka oma tuttavatele ja sõpradele (9,18) ning tõenäoliselt kasutavad ACE’i teenust ka edaspidi (9,42).  Kõrgeima hinnangu selle aasta küsitluses on saanud meie kiired ja alati abivalmid kullerid (9,43).<\/p>\n

\"result<\/p>\n

Suur tänu heade ettepanekute ning kommentaaride eest. Paljud neist puudutasid e-ace tellimiskeskkonda. Kinnitame, et selle jätkuv arendamine ning veelgi kliendisõbralikumaks muutmine on meile väga oluline.<\/p>\n

Kõigiga, kes soovisid rohkem infot ACE`i teenuste kohta, võtavad meie kliendihaldurid lähiajal kindlasti ühendust.<\/p>\n

Küsitluses soovi avaldanud vastajate vahel loosisime välja kolm vabapääset 14. märtsil toimuvale Logistikaseminarile. Pääsmed võitsid Merilin Šeptitski<\/strong> (Haktek Seadmed OÜ), Alliki Lill<\/strong> (Tulekuma OÜ) ja Ester Soidla<\/strong> (Tume Hall OÜ). Võitjatega võtame personaalselt ühendust!<\/p>\n

Täname kõiki vastajaid nii paljude positiivsete kommentaaride eest! Teie rahulolu on meile äärmiselt oluline ning kindlasti motiveerib see meid ka edaspidi pingutama.<\/p>\n

Edukat ja meeldivat koostöö jätku soovides<\/p>\n

Inge Parring
\nkvaliteedi- ja personalijuht<\/p><\/p>\n","protected":false},"excerpt":{"rendered":"

Sarnaselt eelnevatele aastatele viisime käesoleva aasta alguses ACE’i püsiklientide hulgas läbi rahulolu- uuringu. Tagasisidet palusime anda 10-palli skaalal küsimustele, mis kajastavad erinevaid teenuse aspekte ning üldist rahulolu ACE Logisticsiga. Küsitlusele laekus kokku rekordiline arv vastuseid – 146 ja samuti olid enamus hinnagud rekordiliselt kõrged. On märkimisväärne, et kõigi küsimuste puhul on hinnangud eelmise aastaga võrreldes […]<\/p>\n","protected":false},"author":8,"featured_media":13344,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[253],"tags":[47,35],"class_list":["post-13343","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uudised","tag-ace-logistics","tag-eesti"],"yoast_head":"\nKlientide rahulolu ACE Logisticsiga on j\u00e4tkuvalt k\u00f5rge - ACE Logistics Estonia<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.acelogistics.eu\/ee\/et\/klientide-rahulolu-ace-logisticsiga-on-jatkuvalt-korge-2-4\/\" \/>\n<meta property=\"og:locale\" content=\"et_EE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Klientide rahulolu ACE Logisticsiga on j\u00e4tkuvalt k\u00f5rge - ACE Logistics Estonia\" \/>\n<meta property=\"og:description\" content=\"Sarnaselt eelnevatele aastatele viisime käesoleva aasta alguses ACE’i püsiklientide hulgas läbi rahulolu- uuringu. Tagasisidet palusime anda 10-palli skaalal küsimustele, mis kajastavad erinevaid teenuse aspekte ning üldist rahulolu ACE Logisticsiga. Küsitlusele laekus kokku rekordiline arv vastuseid – 146 ja samuti olid enamus hinnagud rekordiliselt kõrged. On märkimisväärne, et kõigi küsimuste puhul on hinnangud eelmise aastaga võrreldes […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.acelogistics.eu\/ee\/et\/klientide-rahulolu-ace-logisticsiga-on-jatkuvalt-korge-2-4\/\" \/>\n<meta property=\"og:site_name\" content=\"ACE Logistics Estonia\" \/>\n<meta property=\"article:published_time\" content=\"2019-02-26T08:56:02+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-02-12T13:09:52+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.acelogistics.eu\/ee\/wp-content\/uploads\/sites\/2\/2023\/02\/pexels-photo-590045-2.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1271\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Janika Horn\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Janika Horn\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutit\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.acelogistics.eu\/ee\/et\/klientide-rahulolu-ace-logisticsiga-on-jatkuvalt-korge-2-4\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.acelogistics.eu\/ee\/et\/klientide-rahulolu-ace-logisticsiga-on-jatkuvalt-korge-2-4\/\"},\"author\":{\"name\":\"Janika Horn\",\"@id\":\"https:\/\/www.acelogistics.eu\/ee\/en\/#\/schema\/person\/a5eeef58098305e6e3b0160cbc4a0650\"},\"headline\":\"Klientide rahulolu ACE Logisticsiga on j\u00e4tkuvalt k\u00f5rge\",\"datePublished\":\"2019-02-26T08:56:02+00:00\",\"dateModified\":\"2023-02-12T13:09:52+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.acelogistics.eu\/ee\/et\/klientide-rahulolu-ace-logisticsiga-on-jatkuvalt-korge-2-4\/\"},\"wordCount\":380,\"image\":{\"@id\":\"https:\/\/www.acelogistics.eu\/ee\/et\/klientide-rahulolu-ace-logisticsiga-on-jatkuvalt-korge-2-4\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.acelogistics.eu\/ee\/wp-content\/uploads\/sites\/2\/2023\/02\/pexels-photo-590045-2.jpeg\",\"keywords\":[\"ACE Logistics\",\"Eesti\"],\"articleSection\":[\"Uudised\"],\"inLanguage\":\"et\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.acelogistics.eu\/ee\/et\/klientide-rahulolu-ace-logisticsiga-on-jatkuvalt-korge-2-4\/\",\"url\":\"https:\/\/www.acelogistics.eu\/ee\/et\/klientide-rahulolu-ace-logisticsiga-on-jatkuvalt-korge-2-4\/\",\"name\":\"Klientide rahulolu ACE Logisticsiga on j\u00e4tkuvalt k\u00f5rge - ACE Logistics Estonia\",\"isPartOf\":{\"@id\":\"https:\/\/www.acelogistics.eu\/ee\/en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.acelogistics.eu\/ee\/et\/klientide-rahulolu-ace-logisticsiga-on-jatkuvalt-korge-2-4\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.acelogistics.eu\/ee\/et\/klientide-rahulolu-ace-logisticsiga-on-jatkuvalt-korge-2-4\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.acelogistics.eu\/ee\/wp-content\/uploads\/sites\/2\/2023\/02\/pexels-photo-590045-2.jpeg\",\"datePublished\":\"2019-02-26T08:56:02+00:00\",\"dateModified\":\"2023-02-12T13:09:52+00:00\",\"author\":{\"@id\":\"https:\/\/www.acelogistics.eu\/ee\/en\/#\/schema\/person\/a5eeef58098305e6e3b0160cbc4a0650\"},\"breadcrumb\":{\"@id\":\"https:\/\/www.acelogistics.eu\/ee\/et\/klientide-rahulolu-ace-logisticsiga-on-jatkuvalt-korge-2-4\/#breadcrumb\"},\"inLanguage\":\"et\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.acelogistics.eu\/ee\/et\/klientide-rahulolu-ace-logisticsiga-on-jatkuvalt-korge-2-4\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"et\",\"@id\":\"https:\/\/www.acelogistics.eu\/ee\/et\/klientide-rahulolu-ace-logisticsiga-on-jatkuvalt-korge-2-4\/#primaryimage\",\"url\":\"https:\/\/www.acelogistics.eu\/ee\/wp-content\/uploads\/sites\/2\/2023\/02\/pexels-photo-590045-2.jpeg\",\"contentUrl\":\"https:\/\/www.acelogistics.eu\/ee\/wp-content\/uploads\/sites\/2\/2023\/02\/pexels-photo-590045-2.jpeg\",\"width\":1920,\"height\":1271},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.acelogistics.eu\/ee\/et\/klientide-rahulolu-ace-logisticsiga-on-jatkuvalt-korge-2-4\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.acelogistics.eu\/ee\/et\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Klientide rahulolu ACE Logisticsiga on j\u00e4tkuvalt k\u00f5rge\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.acelogistics.eu\/ee\/en\/#website\",\"url\":\"https:\/\/www.acelogistics.eu\/ee\/en\/\",\"name\":\"ACE Logistics Estonia\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.acelogistics.eu\/ee\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"et\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.acelogistics.eu\/ee\/en\/#\/schema\/person\/a5eeef58098305e6e3b0160cbc4a0650\",\"name\":\"Janika Horn\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"et\",\"@id\":\"https:\/\/www.acelogistics.eu\/ee\/en\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/638e3e00a393309c9e56f57732b1f11bd3847e92c397e8405826849c5ade60ef?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/638e3e00a393309c9e56f57732b1f11bd3847e92c397e8405826849c5ade60ef?s=96&d=mm&r=g\",\"caption\":\"Janika Horn\"},\"url\":\"https:\/\/www.acelogistics.eu\/ee\/et\/author\/janika\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Klientide rahulolu ACE Logisticsiga on j\u00e4tkuvalt k\u00f5rge - ACE Logistics Estonia","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.acelogistics.eu\/ee\/et\/klientide-rahulolu-ace-logisticsiga-on-jatkuvalt-korge-2-4\/","og_locale":"et_EE","og_type":"article","og_title":"Klientide rahulolu ACE Logisticsiga on j\u00e4tkuvalt k\u00f5rge - ACE Logistics Estonia","og_description":"Sarnaselt eelnevatele aastatele viisime käesoleva aasta alguses ACE’i püsiklientide hulgas läbi rahulolu- uuringu. Tagasisidet palusime anda 10-palli skaalal küsimustele, mis kajastavad erinevaid teenuse aspekte ning üldist rahulolu ACE Logisticsiga. Küsitlusele laekus kokku rekordiline arv vastuseid – 146 ja samuti olid enamus hinnagud rekordiliselt kõrged. On märkimisväärne, et kõigi küsimuste puhul on hinnangud eelmise aastaga võrreldes […]","og_url":"https:\/\/www.acelogistics.eu\/ee\/et\/klientide-rahulolu-ace-logisticsiga-on-jatkuvalt-korge-2-4\/","og_site_name":"ACE Logistics Estonia","article_published_time":"2019-02-26T08:56:02+00:00","article_modified_time":"2023-02-12T13:09:52+00:00","og_image":[{"width":1920,"height":1271,"url":"https:\/\/www.acelogistics.eu\/ee\/wp-content\/uploads\/sites\/2\/2023\/02\/pexels-photo-590045-2.jpeg","type":"image\/jpeg"}],"author":"Janika Horn","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Janika Horn","Est. reading time":"2 minutit"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.acelogistics.eu\/ee\/et\/klientide-rahulolu-ace-logisticsiga-on-jatkuvalt-korge-2-4\/#article","isPartOf":{"@id":"https:\/\/www.acelogistics.eu\/ee\/et\/klientide-rahulolu-ace-logisticsiga-on-jatkuvalt-korge-2-4\/"},"author":{"name":"Janika Horn","@id":"https:\/\/www.acelogistics.eu\/ee\/en\/#\/schema\/person\/a5eeef58098305e6e3b0160cbc4a0650"},"headline":"Klientide rahulolu ACE Logisticsiga on j\u00e4tkuvalt k\u00f5rge","datePublished":"2019-02-26T08:56:02+00:00","dateModified":"2023-02-12T13:09:52+00:00","mainEntityOfPage":{"@id":"https:\/\/www.acelogistics.eu\/ee\/et\/klientide-rahulolu-ace-logisticsiga-on-jatkuvalt-korge-2-4\/"},"wordCount":380,"image":{"@id":"https:\/\/www.acelogistics.eu\/ee\/et\/klientide-rahulolu-ace-logisticsiga-on-jatkuvalt-korge-2-4\/#primaryimage"},"thumbnailUrl":"https:\/\/www.acelogistics.eu\/ee\/wp-content\/uploads\/sites\/2\/2023\/02\/pexels-photo-590045-2.jpeg","keywords":["ACE Logistics","Eesti"],"articleSection":["Uudised"],"inLanguage":"et"},{"@type":"WebPage","@id":"https:\/\/www.acelogistics.eu\/ee\/et\/klientide-rahulolu-ace-logisticsiga-on-jatkuvalt-korge-2-4\/","url":"https:\/\/www.acelogistics.eu\/ee\/et\/klientide-rahulolu-ace-logisticsiga-on-jatkuvalt-korge-2-4\/","name":"Klientide rahulolu ACE Logisticsiga on j\u00e4tkuvalt k\u00f5rge - ACE Logistics Estonia","isPartOf":{"@id":"https:\/\/www.acelogistics.eu\/ee\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.acelogistics.eu\/ee\/et\/klientide-rahulolu-ace-logisticsiga-on-jatkuvalt-korge-2-4\/#primaryimage"},"image":{"@id":"https:\/\/www.acelogistics.eu\/ee\/et\/klientide-rahulolu-ace-logisticsiga-on-jatkuvalt-korge-2-4\/#primaryimage"},"thumbnailUrl":"https:\/\/www.acelogistics.eu\/ee\/wp-content\/uploads\/sites\/2\/2023\/02\/pexels-photo-590045-2.jpeg","datePublished":"2019-02-26T08:56:02+00:00","dateModified":"2023-02-12T13:09:52+00:00","author":{"@id":"https:\/\/www.acelogistics.eu\/ee\/en\/#\/schema\/person\/a5eeef58098305e6e3b0160cbc4a0650"},"breadcrumb":{"@id":"https:\/\/www.acelogistics.eu\/ee\/et\/klientide-rahulolu-ace-logisticsiga-on-jatkuvalt-korge-2-4\/#breadcrumb"},"inLanguage":"et","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.acelogistics.eu\/ee\/et\/klientide-rahulolu-ace-logisticsiga-on-jatkuvalt-korge-2-4\/"]}]},{"@type":"ImageObject","inLanguage":"et","@id":"https:\/\/www.acelogistics.eu\/ee\/et\/klientide-rahulolu-ace-logisticsiga-on-jatkuvalt-korge-2-4\/#primaryimage","url":"https:\/\/www.acelogistics.eu\/ee\/wp-content\/uploads\/sites\/2\/2023\/02\/pexels-photo-590045-2.jpeg","contentUrl":"https:\/\/www.acelogistics.eu\/ee\/wp-content\/uploads\/sites\/2\/2023\/02\/pexels-photo-590045-2.jpeg","width":1920,"height":1271},{"@type":"BreadcrumbList","@id":"https:\/\/www.acelogistics.eu\/ee\/et\/klientide-rahulolu-ace-logisticsiga-on-jatkuvalt-korge-2-4\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.acelogistics.eu\/ee\/et\/"},{"@type":"ListItem","position":2,"name":"Klientide rahulolu ACE Logisticsiga on j\u00e4tkuvalt k\u00f5rge"}]},{"@type":"WebSite","@id":"https:\/\/www.acelogistics.eu\/ee\/en\/#website","url":"https:\/\/www.acelogistics.eu\/ee\/en\/","name":"ACE Logistics Estonia","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.acelogistics.eu\/ee\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"et"},{"@type":"Person","@id":"https:\/\/www.acelogistics.eu\/ee\/en\/#\/schema\/person\/a5eeef58098305e6e3b0160cbc4a0650","name":"Janika Horn","image":{"@type":"ImageObject","inLanguage":"et","@id":"https:\/\/www.acelogistics.eu\/ee\/en\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/638e3e00a393309c9e56f57732b1f11bd3847e92c397e8405826849c5ade60ef?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/638e3e00a393309c9e56f57732b1f11bd3847e92c397e8405826849c5ade60ef?s=96&d=mm&r=g","caption":"Janika Horn"},"url":"https:\/\/www.acelogistics.eu\/ee\/et\/author\/janika\/"}]}},"_links":{"self":[{"href":"https:\/\/www.acelogistics.eu\/ee\/et\/wp-json\/wp\/v2\/posts\/13343","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.acelogistics.eu\/ee\/et\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.acelogistics.eu\/ee\/et\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.acelogistics.eu\/ee\/et\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.acelogistics.eu\/ee\/et\/wp-json\/wp\/v2\/comments?post=13343"}],"version-history":[{"count":1,"href":"https:\/\/www.acelogistics.eu\/ee\/et\/wp-json\/wp\/v2\/posts\/13343\/revisions"}],"predecessor-version":[{"id":13366,"href":"https:\/\/www.acelogistics.eu\/ee\/et\/wp-json\/wp\/v2\/posts\/13343\/revisions\/13366"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.acelogistics.eu\/ee\/et\/wp-json\/wp\/v2\/media\/13344"}],"wp:attachment":[{"href":"https:\/\/www.acelogistics.eu\/ee\/et\/wp-json\/wp\/v2\/media?parent=13343"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.acelogistics.eu\/ee\/et\/wp-json\/wp\/v2\/categories?post=13343"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.acelogistics.eu\/ee\/et\/wp-json\/wp\/v2\/tags?post=13343"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}